Refund Policy

Payments for our services are processed separately, typically via invoice sent at the end of the week.

Refunds
Refunds may be considered under the following conditions:

• Services or orders were not fulfilled as agreed

• Errors were made in invoicing or service delivery

Process
To request a refund:

1. Contact us at paksoiexpress@gmail.com with your invoice number and reason for the request

2. Our team will review the request and respond promptly

3. Approved refunds will be processed via the original payment method within a reasonable timeframe

Exceptions
Refunds may not be granted if:

• Services were delivered correctly as agreed

• Refund requests are made after an agreed time period